Olubunmi Akinyemi – Customer Service Tips

As a business owner, Olubunmi Akinyemi understands that the quality of the service provided to clients is going to play a large role in the success of his company. Poor service results in customers refusing to return, plus it may lead to the spread of negative word of mouth that affects your marketing efforts. In order to avoid this, consider all of the below pointers to improve your customer service.

Always Remain Professional

It can be easy to let emotion take control of a customer service situation, especially if the person you are speaking to is visibly frustrated or abusive. Unfortunately, this is an aspect of customer service that you may need to deal with from time to time, so it is important that you maintain your professionalism and stay polite, rather than throwing fuel on the fire.

Improve Your Knowledge

Part of providing great customer service is having the knowledge to answer customer questions as quickly as possible. While it is improbable that you will be able to learn everything about the company you work for, you should still know everything that is relevant to your role. If you can’t answer a question, assure the customer that you will find an answer and then follow through on that promise.

Listen

Olubunmi Akinyemi makes it a point to listen to any feedback that he receives from customers. Failure to do so not only frustrates the customer if they are delivering the feedback directly, but can also make you unable to see issues with your company, thus preventing you from fixing them.

Olubunmi Akinyemi – Tips for Leading in the Business World

Olubunmi Akinyemi is a dedicated individual with the drive to succeed no matter the task placed before him. He is has committed himself to his career, and is currently serving as the owner and operator of Jungle Fitness Atlanta, which is the number one mobile personal training company in the area. He has a great deal of experience as a business owner, and has been working as an entrepreneur for a number of years. He was also the owner of CompuSolve International Limited, which is technology company operating in Nigeria. Although he left in order to pursue professional ventures in the United States, he still remains one of the executive directors.

Olubunmi Akinyemi has accomplished a great deal through the course of his professional career, and has become a leader within his industry. He is the owner of a growing company that has become popular amongst clientele in the Atlanta, Georgia area. Here are some useful tips for other professionals looking to become professional leaders as well.

The first thing to keep in mind when you’re leading a business is to hire people you trust. As the owner of head of a company, much of your time will be spent not with the specifics of the business, but operating the company as a whole; you will need to hire trustworthy managers in order to take care of employees and industry related tasks.

In addition to hiring people you trust to help operate your business, make sure you know how to properly motivate your staff. Just like the leader of an army or sports team, the head of a company must be able to reach their employees.